Resolved -
This incident has been resolved.
Jan 7, 11:41 EST
Update -
97 Percent! Approaching a full restoration
Jan 6, 14:51 EST
Update -
We are continuing to monitor the update/upgrade:
Percent finished: 64.2065
Jan 3, 14:35 EST
Update -
Continuing Updates. Currently Percent finished: 55.8047
Jan 2, 18:06 EST
Update -
We are continuing to monitor progress.
Percent finished: 44.3258
Jan 1, 14:25 EST
Update -
Percent finished: 25.7401
Continuing to monitor.
To change servers, please CALL 216-475-6000
Dec 30, 21:11 EST
Update -
Estimated time to complete is 320 hours ≈ 13.3 days.
Recommendation
If this extended timeframe is not acceptable, consider transferring backups to a different server as suggested in the update. Contact 216-475-6000 to expedite the process.
Dec 27, 21:11 EST
Update -
Percent finished: 18.4068
Dec 27, 21:09 EST
Update -
The process is at Percent finished: 16.4435
Dec 27, 13:16 EST
Update -
Percent finished: 12.7937
Dec 26, 23:04 EST
Update -
We are currently defragmenting the database to ensure the server functions properly when it completes. Thank you for your patience. The progress is currently 10% and is expected to take 3-5 more days. IF you would like to transfer your backup to a DIFFERENT server please call 216-475-6000 and we can make the change for you.
Dec 26, 14:34 EST
Update -
We are continuing to work on a fix for this issue.
Dec 25, 12:41 EST
Identified -
The issue has been identified and a fix is being implemented.
Dec 24, 12:39 EST